Returns & Refunds Policy

Return & Refund Policy

1. Return Period

   • Customers must request a return within 7 days of receiving the product.

2. Eligible for Return

   • Damaged, defective, or wrong product received.

   • Wrong size/color (if it does not match the order).

3. Not Eligible for Return

   • Products used after delivery.

   • Perfumes, cosmetics, undergarments (due to hygiene reasons).

   • Discounted/sale items (unless otherwise mentioned).

4. Return Process

   • Customers must contact our customer support (email/phone/WhatsApp).

   • Product must be returned in original packaging.

   • Return shipping cost will be borne by customer/us depending on the situation.

5. Refund Method

   • After verification, refund will be processed within 5–7 working days.

   • Refund will be provided via Bkash/Bank transfer/Store credit.